Terms and Conditions

Last Updated: September 18, 2025

Please read these Terms and Conditions ("Terms") carefully before using the Dietox Nutrition website ("the Website," "the Service") operated by Dietox Nutrition ("us," "we," or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. General Terms and Conditions

1.1 Acceptance of Terms
By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with any other policies or guidelines posted on the Website. We reserve the right, at our sole discretion, to modify, replace, or update these Terms at any time without prior notice. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes.

1.2 Eligibility
The services of this Website are intended for and available only to individuals who can form legally binding contracts under applicable law. By using this Website, you represent and warrant that you are at least 18 years old or are acting with the consent and supervision of a parent or guardian.

2. Privacy Policy
Your use of the Service is also governed by our Privacy Policy, which outlines our practices concerning the collection, use, and disclosure of your personal information. By using the Service, you consent to the data practices described in the Privacy Policy. We are committed to protecting your privacy and security.

3. Product Information and Content

3.1 Product Descriptions
We make every effort to display the products and their colors, ingredients, and nutritional information as accurately as possible. However, we do not warrant that the product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. The information provided on this Website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

3.2 Pricing
All prices listed on the Website are in Indian Rupees (INR) and are subject to change without notice. The price displayed at the time of placing the order is the final price. Prices do not include applicable taxes or shipping charges, which will be calculated and added during the checkout process.

3.3 Availability
All products are subject to availability. We reserve the right to limit the quantities of any products that we offer. If a product you have ordered is out of stock, we will notify you and you will have the option to receive a refund or wait for the item to be restocked.

4. Ordering, Payments, and Billing

4.1 Order Acceptance
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order.

4.2 Payment
We accept various payment methods, including but not limited to credit/debit cards, net banking, and digital wallets. All payments are processed through secure third-party payment gateways. We do not store your financial information. By providing your payment information, you represent and warrant that the information is true, correct, and complete.

4.3 Billing Accuracy
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

5. Shipping, Delivery, and Risk of Loss

5.1 Shipping
We will ship the products to the address specified in your order. We are not responsible for any delays in delivery due to circumstances beyond our control, such as natural disasters, shipping carrier delays, or incorrect address information provided by the customer.

5.2 Delivery Time
Estimated delivery times are provided for your convenience and are not guaranteed. The actual delivery time may vary depending on your location and the shipping method selected.

5.3 Risk of Loss
The risk of loss and title for all products purchased from the Website pass to you upon our delivery to the shipping carrier.

6. Returns, Refunds, and Cancellations

6.1 Return Policy
We offer a return policy for products that are damaged, defective, or incorrect. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns must be initiated within a specified number of days from the date of delivery, as detailed in our separate Return Policy.

6.2 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment, within a certain number of days.

6.3 Order Cancellation
Orders can be canceled only before they are shipped. Once an order has been shipped, it cannot be canceled. If you wish to cancel an order, please contact us immediately.

7. User Accounts

7.1 Account Creation
To access certain features of the Website, you may be required to create an account. You agree to provide accurate and complete information during the registration process.

7.2 Account Security
You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

7.3 Suspension and Termination
We reserve the right to suspend or terminate your account at our sole discretion, without notice, for any reason, including but not limited to a breach of these Terms.

8. Intellectual Property
The Website and its original content, features, and functionality are and will remain the exclusive property of Dietox Nutrition and its licensors. The content is protected by copyright, trademark, and other laws of both India and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Dietox Nutrition.

9. Prohibited Uses
You are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

10. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you through the Service are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Dietox Nutrition, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service.

11. Indemnification
You agree to indemnify, defend, and hold harmless Dietox Nutrition and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Uttar Pradesh, India, without regard to its conflict of law provisions. Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, shall be resolved exclusively by the courts of Firozabad, U.P., India.

13. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

14. Contact Information

Questions about these Terms should be sent to us at:

• Email: info@dietoxnutrition.com

• Phone: +91 - 9319357457

• Address: Shop No.6 First Floor, Baldev Road, Tundla, Firozabad, U.P. 283204
  
  

15. Miscellaneous Provisions

15.1 Severability
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

15.2 Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service.

15.3 Headings
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.